What we are kindly asking from you
On arrival to your appointment your temperature will be taken using an infrared forehead thermometer.
Due to an increase in appointment cancellations, in line with the industry standard, we will be implementing a 50% non refundable booking fee upon appointment booking.
All future bookings will require this pre payment which will be deducted from your final bill at the end of your service.
We will require 48 hours notice to cancel or reschedule any appointments.
If you are booked for a colour service it is our policy to skin test all clients every six months from their last colour visit and all new clients to the salon 72 hours prior to their appointment. Failure to do so may result in you being refused your intended colour service and charged accordingly for the appointment slot.
If you have tempted to colour your hair from home you may incur an additional fee for colour correction.
Please arrive at your appointment at the correct time.
We must follow Government health and safety policies and procedures. In order for us to do this safely, you will be given a specific appointment slot for your intended service.This includes time to clean and sterilise all tools and equipment between each client.
If you are late we may not be able to carry out the full service which will be considered chargeable.