ALL CLIENTS!
Please book your FREE patch test a minimum of 48 hours prior to any tinting, lifting or lamination treatments.This also includes lash glue for Lash Extensions. Treatments will be refused without a valid patch test from Monday 26th April 2021. Full Payment for the missed treatment will also be charged.
All Gift Vouchers purchased online are Non-Refundable, Non-Transferrable and cannot be exchanged for a cash alternative.
Arrival Time
We ask that you please arrive for your spa treatment before or on time, unless you are a new client and have consultation forms to be completed before your treatments, then please arrive around 10 inutes earlier. Please be advised that late arrivals will result in a reduction of treatment time.
Cancellation Policy
You will recieve a SMS 48 hours before your appointment, this is your opportunity to reschedule your treatments. All cancellations and no-shows under 24 hours will incur a 100% charge. Any bookings made under 48 hours will be charged and non-refundable.
Thank you,
The Granite Spa