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For online bookings we ask you to pay a booking fee to secure your booking. It is non refundable and credited to your account to be off set against your final bill.
Your appointment is very important to us and is reserved especially for you, we understand that sometimes changes are necessary and we respectfully ask that you let us know 48 hours in advance.
Our cancellation policy is strictly 48 hours notice. If we do not receive 48 hours notice we miss the opportunity to fill the space and we reserve the right to charge a late cancellation fee of 50% of the value of the appointment.
Failure to attend your appointment, or not give 48 hours notice we reserve the right to charge a missed appointment fee up to the full appointment value.