Hair Lounge Privacy Notice

At Hair Lounge we are committed to protecting and respecting your privacy. This notice explains how, when and why we collect personal information, and how we use it and keep it secure.

Who is collecting your data?

Hair Lounge, 19 Horse Fair, Chipping Norton, OX7 5AL

What information is being collected, and when/where?

We collect our client’s names, contact details including address, email and telephone details. We also collect details of medical history for patch testing and record these on client record cards We collect this data via our website contact form or when clients visit to ensure all details are up to date. We may also store information about you using cookies (Files which are sent by us to your computer or other access device) which we can access when you visit our site in future, information on deleting or controlling cookies is available at www.aboutcookies.org.

Why is the data being collected, and what’s our lawful basis for doing so?

We collect this data to ensure we can contact clients regarding appointments or to discuss any issues with appointments booked or appointments requested etc. We ask medical questions to ensure clients are suitable for patch testing. We collect client data we need to provide a good standard of client care and to ensure we can contact you if required to discuss appointments or any issues with services booked or requested.

Who will it be shared with?

We do not ever share our client’s data.

How do we store your data?

We store client records in iSalon.

How long will your data be kept for?

We delete data of any clients who have not visited us in 24 months, details can be deleted sooner upon clients request to do so.

How you can access and update your information?

You are able to view the data we hold on you at any time by contacting us via hairloungechippingnorton@yahoo.co.uk

We are committed to ensuring the accuracy of your information, and regularly check the details we have are correct. If you change any of the details that we hold, please notify us by calling
01608 645050 or emailing hairloungechippingnorton@yahoo.co.uk

Your Choices:

You have the right to change or remove your communication preferences at any time by contacting us, you can also request any data we hold on you to be deleted at any time.

If you wish to complain about communications you receive from us, you can call or email us.

If you feel we have misused your data you can also complain to the information commissioner’s office at any time.